Shipping & Collections

For all of our online deliveries, we use carefully selected delivery partners who specialise in furniture distribution. Our Standard Delivery is to anywhere within the UK, excluding Northern Ireland, Scottish Highlands, Isle of Wight and Isle of Man and the Channel Islands. For all of our online accessories, we use a range of couriers to cater for different parcel sizes and charges vary accordingly.

All garden furniture orders qualify for free delivery.
For other large items such as Sofas please contact us for a delivery quote.

If you have placed an order with us online, your order will be processed, packaged, shipped and delivered within 2-5 working days, excluding weekends and bank holidays. Please allow a maximum of 5 days before contacting us via email at or phone us on 01743 469333. Once your order is placed a member of the team will contact you within 24 hours to confirm your delivery date. 

Click & Collect
Outlet X offers a click and collect service on any item. Select "Pick Up" on the checkout screen and a member of the team will contact you within 4 hours (providing you placed the order between 8am -5pm Monday to Saturday and 9am to 3pm Sunday) to let you know your order is ready to collect. Whilst we always strive to contact you within 4 hours, due to busy periods, this may take longer.